RapidDox offers two ways to uninstall BulkPro, depending on whether you plan to reinstall the application later or remove it completely from your system.


1. Standard Uninstall


A Standard Uninstall is useful when:

  • You want to reinstall BulkPro without losing user data or scheduled jobs.

  • You want to temporarily remove the application but retain your configurations.


To do a Standard Uninstall, run the below script from the command line:

curl https://app.rapiddox.com/releases-bulkpro/v3/uninstall_standard.sh | sh    


This will uninstall BulkPro while preserving configurations, scheduled jobs, user and license data.

2. Full Uninstall (Complete Removal)


A Full Uninstall is useful when:

  • You are permanently decommissioning the application.

  • You want to remove all associated application data and configurations from the system.


Note: A Full Uninstall will permanently remove all application data stored on the server, including application configuration, scheduled jobs and user data.


Step 1: Releasing License

Before you uninstall, it is important to release your license, especially if you intend to reuse the same license on a different machine or reinstall it on the same machine in the future.


On Machines with Internet Access

1. Go to the BulkPro webpage.

2. Go to the “License” tab from the left panel. 

3. Click on the “Release License” button. 


After doing so, you’ll be logged out automatically and be redirected to the login page. 


On Machines without Internet Access

1. Go to the BulkPro webpage.

2. Go to the “License” tab from the left panel. 

3. Click on the “Release License” button. 


4. You’ll be prompted with a License Release Code. Please copy this code


If you're using the rapiddox CLI, you can use the command `rapiddox license release` to generate the license release code

 


5. From a machine with internet access, logon to app.rapiddox.com using your RapidDox account credentials 


6. Go to the “License & Billing” section. Then click on the “RapidDox BulkPro” tab. 

You should be able to see the page shown below: 


7. Click on the “Release” button of the machine which is being released. 


8. Click on the “Use a License Release Code” button


9. Paste the License Release Code, which was copied from the BulkPro webpage and click “Release” button.


10. Your license should be now successfully released


11. Proceed to the BulkPro webpage and close the “Offline License Release” modal. 


After doing so, you’ll be logged out automatically and be redirected to the login page. 

 


Step 2: Uninstallation

On Machines with Internet Access

From the command line, run the below script to uninstall the application.

curl https://app.rapiddox.com/releases-bulkpro/v3/uninstall_full.sh | sh   


On Machines without Internet Access

On a machine with internet access, download the uninstall script from the link below:

https://app.rapiddox.com/releases-bulkpro/v3/uninstall_full.sh

 

Then, transfer the uninstall script to the server where BulkPro is installed. Then, run it as shown below:

./uninstall_full.sh

This command will completely uninstall BulkPro from your system. 


If you encounter any issues, please reach out to our customer support by creating a new ticket at https://help.rapiddox.com/support/tickets/new