BulkPro provides essential logging for every command executed within the application, whether it’s a batch job or a standard operation. This logging system captures key details, offering users a straightforward way to monitor and understand execution activities. Logs are displayed in a well-formatted interface for easy reading and quick access to important information.
These logs can be viewed by navigating to the Logs page using the side panel on the left.
Users can also download execution logs for audit purposes or general record-keeping. In cases where errors or bugs are encountered, troubleshooting logs can be downloaded to facilitate problem resolution. This dual log system ensures users have the necessary tools to track their operations and address issues without unnecessary complexity.
Archived Logs
Admins can remove log entries from the main log file when they are no longer required for immediate access.
However, to ensure that important information is not permanently lost, cleared logs are automatically archived in a dedicated directory. This archival system enables users to retrieve historical logs in the future if needed. Archived logs are securely stored in the directory path: $HOME/.rapiddox/archive.
TABLE OF CONTENTS
Download Logs
BulkPro allows users to download and view logs to monitor processing and troubleshoot issues.
There are two types of logs:
Execution Logs
These logs contain information about file processing activity, job status, and general operations.
Available to all users — including Power Users.
Troubleshooting Logs
These include detailed system and diagnostic logs used primarily for support and debugging purposes.
Available to Admins only.
1. Go to the BulkPro webpage.
2. Go to the “Logs” tab from the left panel.
3. Click on the relevant Download button based on your access level.
Clear Logs
BulkPro allows for the clearing of application logs to help keep things organized. However, this action is restricted to Admin users only.
1. Go to the BulkPro webpage.
2. Go to the “Logs” tab from the left panel.
3. Click on the “Clear” button.
Note: Only users with Admin privileges can see and use the Clear Logs option. To ensure that important information is not permanently lost, logs that are "cleared" are not permanently deleted — they are archived and can be accessed if needed.
Steps to Access Archived Logs
1. Open a terminal or file explorer and navigate to the directory $HOME/.rapiddox/archive.
Ensure you're logged in as the as the Linux user for which RapidDox BulkPro was installed.
2. Within the archive directory, log files are stored in a structured format, named with timestamps to help locate the specific logs you need.
3. Open the log file using a text editor or log viewer of your choice to review its contents. If needed, copy or download the file to another location for further analysis.